Akm Digital Services respects your privacy and safeguards personal information collected to deliver our services. This summary describes the data we collect, why we use it, how we store and protect it, who we may share it with, your legal rights and how to contact us. All goods remain the property of Akm Digital Services until paid in full. Data we collect We collect personal information that is necessary to deliver our services and fulfil contracts. This may include contact details (name, email address, postal address, telephone number), business information, account and order information, payment and billing data (processed via third‑party payment providers), transactional records, and communications between you and Akm Digital Services. We also collect technical data such as IP address, device and browser information, and cookies or similar tracking technologies when you use our website. Why we use your data We process your personal data to provide and manage our services, to take payments and issue invoices, to provide customer support, to prevent fraud, and to comply with legal and regulatory obligations. Where you have given consent, we may use your details for marketing communications. Processing is carried out on one or more lawful bases including performance of a contract, legal obligation, legitimate interests (for example to improve services and protect against fraud) and consent where applicable. How we store and protect your data We store personal data on secure servers and use appropriate technical and organisational measures to protect information against unauthorised access, loss, misuse or disclosure. Access to personal data within Akm Digital Services is restricted to staff who require it to perform their role. When we use third‑party service providers (for example hosting or payment processing) we require them to implement suitable security measures. Where transfers of personal data occur outside the United Kingdom, we ensure appropriate safeguards are in place such as standard contractual clauses or other lawful mechanisms. Data retention We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations and to resolve disputes. Financial and transactional records are retained in line with UK tax and accounting requirements; in most cases this means keeping such records for a period of seven years after the relevant transaction or the end of the business relationship. Who we share data with We share personal data with trusted third parties who process information on our behalf, including payment processors, website and email hosting providers, analytics and CRM suppliers, couriers and other service partners necessary to deliver goods and services. We may disclose personal data where required by law or to protect our legal rights. Where goods are supplied, please note that all goods remain the property of Akm Digital Services until paid in full. Cookies and online tracking Our website uses cookies and similar technologies to provide core site functionality, to improve user experience and to carry out analytics. You can manage cookie preferences via your browser or through our cookie settings where available. For more detail, please see our separate cookie policy. Your rights Under data protection law you have certain rights in relation to your personal data, including the right to access the information we hold about you, request correction or deletion, restrict or object to processing, and request data portability where applicable. If processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To exercise any of these rights, or to request further information, please contact us using the details below. If you remain dissatisfied you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Contacting us For questions about this Privacy Policy or to exercise your rights, contact our Data Protection Officer at privacy@akmdigitalservices.co.uk or by post to Akm Digital Services, Mansfield, United Kingdom. We will respond to legitimate requests as promptly as possible and in any case within the timeframes required by applicable data protection law. Changes to this policy We may update this Privacy Policy from time to time. Any material changes will be communicated on our website and will be effective from the date shown on the updated policy.